# MD Mahmudul Hasan Rudra — Portfolio for AI Agents & LLMs

> Technical Support Engineer | Infrastructure Specialist | SaaS & Android Developer
> Location: Narayanganj, Bangladesh | Open for Remote, Hybrid & EU Relocation
> Email: mhrudra064@gmail.com | GitHub: https://github.com/MDMahmudulHasanRudra

## About
I am a Technical Support Engineer with 4+ years of experience in enterprise SaaS support, Linux/Windows system administration, MikroTik networking, PostgreSQL, Docker, and full-stack development.

## Current Role
**SoftifyBD** — Technical Support Specialist (2025–Present)
- L2/L3 support for enterprise ISP management software
- PostgreSQL query optimization & API diagnostics
- Server maintenance & SLA-driven issue resolution

## Core Skills
- **Infrastructure:** Linux, Docker, Nginx, Cloudflare, Windows Server
- **Networking:** MikroTik, VLAN, BGP, OSPF, Firewall, VPN
- **Development:** ASP.NET Core, Next.js, Kotlin, PostgreSQL, Redis
- **Support:** API Testing (Postman), Technical Documentation, RCA, Bug Investigation
- **DevOps:** Docker Compose, CI/CD (GitHub Actions), Grafana, Prometheus, Uptime Kuma

## Featured Projects
1. **NetFlow** — ISP Operating System (ASP.NET Core, Next.js, PostgreSQL, MikroTik API, Docker)
2. **Verdiq** — SaaS Automation Platform (Next.js, Node.js, Redis, Cloudflare Workers)
3. **Accounting & Financial ERP** (ASP.NET Core, Entity Framework, PostgreSQL)
4. **Android Apps Suite** (Kotlin, Jetpack Compose, Room DB, Retrofit)

## Experience Timeline
| Year | Company | Role |
|------|---------|------|
| 2025–Present | SoftifyBD | Technical Support Specialist |
| 2024 | LandAid | IT Support & Network Engineer |
| 2023 | Smarto | Software & Infrastructure Specialist |

## Certifications
- CompTIA Network+ (In Progress)
- Google Analytics Certified
- Diploma in Computer Science & Engineering

## Current Focus
- Building: NetFlow (ISP OS), Verdiq (SaaS), Accounting ERP
- Learning: Kubernetes, Microsoft Azure, CI/CD Pipelines
- Reading: Designing Data-Intensive Applications, Site Reliability Engineering
- Goals: EU Relocation, CKA Certification, AWS Solutions Architect

## Links
- Portfolio: https://mahmudulhasanrudra.online
- GitHub: https://github.com/MDMahmudulHasanRudra
- LinkedIn: https://www.linkedin.com/in/mahmudul-hasan-rudra
- Email: mhrudra064@gmail.com